Contact Us
Got a question about something you've read on bestdayeverdevon.co.uk, spotted an outdated bonus, or want to flag a casino we should take a look at? This page explains how to reach the Non Gamstop Casinos team and what we can help with.
What We Can Help With
Non Gamstop Casinos is an independent research and comparison site covering casinos not on Gamstop, including the free spins offers, bonus terms and payment options attached to each one. We're happy to hear from readers on topics such as:
- Corrections to bonus terms, wagering requirements or offer details listed on any review
- Questions about how we rate and rank the sites featured here
- Reports of broken links, outdated information or a casino that has changed its offer
- Suggestions for new non Gamstop casinos or free spins deals we haven't covered yet
- General feedback on the site itself
What we can't do is intervene in a dispute between you and a casino operator, process withdrawals, verify your identity documents, or advise on individual gambling decisions. Those matters sit with the operator's own support team or, where relevant, the licensing authority under which that casino operates.
Before You Get in Touch
A lot of common questions are already answered elsewhere on the site, so it's worth checking these first:
- For background on how self-exclusion schemes work and what your options are if you're reconsidering play, our Responsible Gambling page covers this in plain terms.
- For a full rundown of how we assess and rank operators, along with in-depth reviews of the sites we cover, see Non Gamstop Casinos UK 2026 – Top Rated Sites Reviewed.
- To find out more about who runs Non Gamstop Casinos and why we built it, visit our About Us page.
- For the legal terms governing use of this site, check our Terms and Conditions.
How Casino-Specific Queries Are Best Handled
If your question relates to a specific account, deposit, withdrawal or bonus you've claimed at one of the operators listed on this site — for example Betmica, Kikibet, Betninja, WinnerIsland or Zombillion — that operator's own customer support team will always be faster and better placed to help than we are. Live chat and email support are typically the quickest routes with most of these sites, and account-specific issues (verification, payment delays, bonus eligibility) need to go through the casino directly rather than through us.
Where we can help is with the general picture: understanding what a welcome offer like Betmica's 570% match plus 270 free spins actually involves in terms of wagering conditions, or how a cashback structure such as Rivo's 25% works in practice. We're glad to point you toward the right section of our reviews if you're not sure where to look.
A Note on What This Site Is (and Isn't)
Non Gamstop Casinos doesn't operate a casino, hold customer funds, or process any deposits or withdrawals. We research and compare sites not on Gamstop so that readers can weigh up bonuses, game selection and payment options before deciding where to play. Some of the links on this site are affiliate links, and we may earn a commission if you sign up through them — this has no bearing on how sites are rated or ranked, and commission is never a factor in the order operators appear.
Because we're a comparison resource rather than a support desk, response times to general enquiries can vary. We read every message that comes in, but urgent account matters should always go to the casino operator first.
Reminder on Age and Eligibility
This site and the casinos it reviews are intended for readers aged 18 and over. If you're contacting us with a query, please bear this in mind — we're not able to discuss account access or gambling activity on behalf of anyone under this age, and any correspondence suggesting otherwise will not be actioned.